Employee training is an essential part of creating a positive company culture. In fact, a recent Forbes article explains that employee creativity, motivation, productivity, and retention improve when organizations provide the right training opportunities.
Knowing how to identify the training needs of employees is the foundation your entire training is built on. So, it makes sense to get it right.
Why Is a Training Needs Analysis Important?
A Training Needs Analysis determines what training your employees need by looking at their knowledge, skills, and abilities. It looks at your goals and objectives and figures out how to accomplish them. It also gathers baseline data about where your employees are so you can make sure they get the tools they need to meet your company’s goals.
7 Steps to Identify the Training Needs of Your Employees
1. Decide what goals you’re trying to achieve.
To determine where to spend your valuable training time, decide on organizational goals and objectives for your company before gathering employee data. Your data will be more solid if you set goals before evaluating employees’ baseline knowledge.
Your goals may be somewhat intangible (improve customer service) or very concrete (adopt new software). But if you set it as a goal, you can train it and measure your progress.
2. Identify the knowledge, skills, and abilities needed to meet your goals.
As your company grows, you may notice your employees have gaps in their knowledge, skills, and abilities. This step allows you to identify what employees need to know, understand, and do at the end of training so you can meet your established goals. These individual learning objectives help guide your training.
3. Determine what employees already know.
Further develop step two by taking your list of knowledge, skills, and abilities to determine where your employees are. Give them a chance to show what they know (and identify any gaps) before you start creating your training programs.
Here are a few ways to collect this information:
- Observe employees and review their work
- Use performance reviews
- Conduct formal assessments
- Use surveys and questionnaires
- Get feedback from managers
4. Encourage open and honest feedback.
Ask employees to rate their job satisfaction and performance. Then ask them what would make it better. Encourage honest and open feedback by separating these conversations from an HR setting. Make it clear that you want to set goals and objectives that match employee needs. This step enables you to find deficiencies you may have never thought to check.
5. Talk to your managers.
Managers are like a bridge between executives and employees – they often have different perspectives on how things are going in the company. Talk to your managers and get their opinion on prioritizing what areas need improvement.
6. Evaluate Your Current Training Resources
Once you identify your employees’ strengths and weaknesses and what areas need improving, it’s time to determine what training resources are already in place to support their progress – and what needs tweaking (or replacing altogether).
These days, Just-In-Time employee training meets employees exactly where they are with technology that makes training effective and efficient. Consider incorporating:
- Microlearning modules
- Gamified assets and delivery methods
- Experiential learning
- Geofenced learning opportunities delivered to specific job sites
Your Training Needs Analysis might also reveal how employees prefer to learn. This information is helpful and can reduce training conflicts.
Read More: 6 Essential eLearning Trends for the Workplace
7. Match Your Training to Your Employees Needs
Focus on exactly what employees need to meet your goals and objectives. Eliminate any extra information that is distracting or time-consuming. You want to ensure they’re getting what they need when they need it – especially since it can be challenging to make time for training. Take one logical step at a time to prevent employees (and managers and executives) from getting overwhelmed and frustrated.
Read More: The Benefits of Ongoing Training and Development
If you’re looking for custom training solutions for your employees, Impact Group Training has you covered! We have experience developing customized training programs for workforces of all industries and sizes.
If you already have programs developed but need to make them training-ready, we can help with design, layout, formatting, printing, or custom-built eLearning modules. Reach out today for a free consultation and quote, and let’s take your training to the next level.